Short answers to common questions. Details are in the separate guides linked below.
How much does AION 2 cost
The game is free-to-play. Paid Founder's Packs give early access, cosmetics, a title and a 30-day subscription, but no character power. Prices and contents are in the AION 2 Global release date guide.
When did AION 2 Global launch
The game launched on October 5, 2026 at 13:00 UTC; early access opened on September 30. The full schedule is in the AION 2 Global release date guide.
Where to download it and what PC you need
On Steam or in NCSoft's PURPLE launcher; you need 100 GB of disk space. PC requirements are in the How to download AION 2 guide.
Is AION 2 on mobile or Android
No. According to NCSoft's official answer, the global version is developed for PC only.
Is there a Russian language option
Yes: Russian interface, quests and subtitles. Voice-over is English, Japanese and Korean. Besides Russian, the global version has English, French, German, Spanish, Brazilian Portuguese, Japanese and Korean.
Can you play from Russia, and which server to pick
You need a Steam account from another region; the European servers are the closest to Russia. Everything about region, account and servers is in AION 2 Global from Russia, the server list is on the AION 2 servers page.
What the subscription gives
A 30-day subscription is included in every Founder's Pack. According to NCSoft, it includes:
- The Special Quai Membership
- Access to Remote Storage
- Access to Personal Trading
- Access to the Wind Breeze Merchants
- A higher Odyle Energy maximum
- Access to the Market and the Quna Exchange Shop
- A higher selection count for Odyle Energy Cubes in Expedition, Transcendence and Sanctuary
Can you play on Steam Deck, Mac or Linux
Officially AION 2 Global is supported only on Windows PCs — on Steam and PURPLE. According to NCSoft, the game may run on other platforms and devices, but there is no official support for them. On a Mac you need Windows installed. If something does not work, start with AION 2 errors.
Can you play with a gamepad
You can play with a controller. Check the control settings to see how fully it is supported.
Do you need to know the first AION
No. NCSoft says directly that you can start playing without knowing AION's world and story. Where to begin — in the big beginner guide.
Which classes are in the game
8 classes: Gladiator, Templar, Assassin, Ranger, Sorcerer, Spiritmaster, Cleric and Chanter. Roles and weapons are in Which class to pick, ready-made builds in the build planner.
How to contact NCSOFT support
Account, payment, ban and lost-item issues can only be solved by NCSOFT Customer Support. We are a fan site and cannot help with accounts. The official support site is help.plaync.com.
How to submit a ticket
- Open the formThe AION 2 Global inquiry form asks you to sign in first.
- Sign inUse the same account you play with. If you play on Steam, press the Steam button on the sign-in page.
- Describe the problemServer, character name, date and time, what happened. Attach screenshots.
- Wait for the answerThe reply appears under My Inquiries on the same site.
Account locked
If the account was locked after a sign-in from a new device or network, it is a security measure, not a penalty: contact support to get access back. If you think a ban is a mistake, submit a ticket as soon as possible: give your server, character name and the date of the ban, and briefly explain why it is wrong. What is not allowed in the game is listed in the AION 2 Operation Policy. What automation is allowed and which programs get accounts banned is covered in auto combat and bots in AION 2. If you cannot sign in at all, the support home page has a Non-login Inquiry under Other.
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